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Frequently Asked Questions

Security

How are my faxes stored?
All fax media is encrypted and stored on secure servers. Media will be available within the FaxSalad portal for a period of up to 3 months. After such time, this media is permanently removed from FaxSalad's servers and can not be retrieved. If you do not want your faxes stored on FaxSalad's servers, you have the option of deleting media upon receipt. This can be managed on your fax number configuration.
How long are faxes stored for?
Media will be available within the FaxSalad portal for a period of up to 3 months. After such time, this media is permanently removed from FaxSalad's servers and can not be retrieved.
Can I automatically delete faxes when sending or receiving?
If you do not want your faxes stored on FaxSalad's servers, you have the option of deleting media upon receipt. This can be managed on your fax number configuration.

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